In tele-sales, the sales person engages the customer over the phone, whether it is business-to-business or business-to-consumer environment.
This form of selling is often akin to selling “color to a blind man.” Irrespective of a tangible or intangible being sold, the customer still can’t see, touch or feel the product/service, since they are approached and make a buying decision over phone.
Professional tele-selling skills equip your tele-sales personnel with key skills that help their customers visualize ownership of the product or service being sold much before they actually own it.
Workshop available for entry level in 1,2,or 3 day modules.
To maximise the potential of your tele-caller and help them convert every call, discuss your brief with our consultants.
Get a customised intervention plan that meets your objective, works within your time frame and is budget-friendly.
Write to us at: pallab@pallabmitra.com